Do you have questions? We have the answers.

• 1. What does FTTH mean?
  FTTH – Fiber to the Home. Unlike its predecessors (FTTN – fiber to the net, FTTC – fiber to the carb and FTTB – fiber to the building).
• 2. What does GPON mean?
  GPON – Gigabit-capable Passive Optical Networks. “Passive” means that in parts of the distribution network from automatic telephone exchange to subscribers we/they don’t have splitters and switches that break down, consume electricity and need to adjust them. It makes network less expensive and more reliable.
• 3. What is the difference between GPON FTTH and other technologies?
  GPON FTTH – telecommunications network architecture. It allows to getting fiber cable in subscriber’s premises. We use the GPON technology that give us an opportunity to effectively increase the speed and provide throughput, dependent on the needs of subscriber’s.

  • high reliability of network (impossible to hack and listen in on our network);
  • the speed of data reception 2.488 and transfer rate 1.244 Gbps - up to 500 Mbps (it’s very convenient for file-sharing networks, online-watching movies at high resolution, gaining access to phone line);
  • extension of the list of the services (IP telephony, watching digital and analog TV without additional equipment);
  • guaranteed trouble free operation of fiber network for 25 years.

  
  GPON FTTH technology has no equal among the common telecommunications network architectures.
• 4. What is the maximum throughput?
  Fiber cable provides throughput up to 10 Gbps and more. This significantly exceeds the UTP capacity.
• 5. At what frequency is used in our Wi-Fi routers.
  GPON equipment in feature of the distribution of Wi-Fi works at frequency of 2.4GHz.
• 6. Can I use my own Wi-Fi router, If I have it?
  Yes you can. You need purchase our HUB to witch the fiber cable is connected and after you can connect your Wi-Fi router.
• 7. Is it true that IPTV is a bonus?
  Yes, it is true. When you get an Internet plan, you also get the opportunity to use IPTV.
• 8. Should I pay for cinematheque?
  No you shouldn’t
• 9. What are the documents required for discounts for doctors?
  At the moment of the order submission, it is necessary to inform us that you are a healthcare professional. The day of connection you must present your certificate of employment to our specialist . This certificate should be updated annually.
• 10. What are the documents required for discounts for teachers?
  At the moment of the order submission, it is necessary to inform us that you are a teacher. The day of connection you must present your certificate of employment to our specialist . This certificate should be updated annually.
• 11. What are the documents required for discounts for people with disabilities?
  At the moment of the order submission, it is necessary to inform us that you are a person with disabilities. The day of connection you must present your certificate of disability to our specialist.
• 12. What are the documents required for discounts for pensioners?
  At the moment of the order submission, it is necessary to inform us that you are a pensioner. The day of connection you must present your pension insurance certificate to our specialist.
• 13. Who can use the service “Lease with subsequent purchase or safekeeping”?
  Only homeowners can use the service of leasing with subsequent purchase or safekeeping. You must present your house book with the address and full name of the owner.
• 14. What methods of payment do you have?
  You can see the information here.